Communication History

Use Talenture RS’s communications tracking functionality to tracks all communications that you're exchanging with clients and candidates when working on job requirements.

The Communications History icon in Job Views and other list views allows you to jump to the view showing all communications (email, SMS etc.) that you've exchanged with a candidate or client.

Use the Communications module to tracks all communications that you're exchanging with clients and candidates when working on job requirements in a central place.

So, for example, you can use the dedicated Client-contact view to see all candidate submittal emails sent to clients and related feedback, the candidate-specific view for interview scheduling emails sent to candidates and so on.

Common Tasks

1. View all communications done with clients/candidates.
2. View job-related communications done with candidates
3. View all job-related communications done with a client contacts
4. View all job-related communications with vendor contacts

1. View all communications done with clients/candidates

You can view recruitment-related communications done from Talenture RS with all clients/candidates using the following steps:

For viewing Candidate and Client related communications,
i. In Job Activity or Candidates->Recent Activity views, click on the 'Communication History' icon to the right of the candidate/client requester name and from the context menu select "View Comm. History".

2. View job-related communications done with candidates

In the Main WorkBench:
- Point to 'Modules' menu in menu bar and select 'Communications'.
- In Communications module, expand the 'Linked Messages' data folder and then click on the 'Candidate' data view. The list pane on the right will show the email messages generated to the candidates for various jobs.

- You can apply filter on the Job column to view all communications done for a specific job.

3. View all job-related communications done with a client contacts

In the Main WorkBench:
- Point to 'Modules' menu in menu bar and select 'Communications'.
- In Communications module, expand the 'Linked Messages' data folder and under it further expand the 'Contacts' folder. Then click on the 'Client' data view.

The list pane on the right will show the email messages generated to the client contacts for various jobs.
- You can apply filter on the Job column to view all communications done for a specific job.

4. View all job-related communications with vendor contacts

In the Main WorkBench:
- Point to 'Modules' menu in menu bar and select 'Communications'.
- In Communications module, expand the 'Linked Messages' data folder and under it further expand the 'Contacts' folder. Then click on the 'Vendor' data view.

The list pane on the right will show the email messages generated to the vendor contacts for various jobs.
- You can apply filter on the Job column to view all communications done for a specific job.