You can use the Mass Mail Activity Viewer available in the System Configuration module to track and manage the generation of automatic mass mail. The tool provides a 2-pane view with report categories in the folder pane to view summary & detailed reports on mails generated over specific periods for candidates and clients.
The following categories of reports are available:
Summary Reports
This category of reports contains views for viewing summary of mass mails generated for candidates, contacts etc.
The Consolidated Mass Mail Reports sub-category contains Daily, Weekly, Quarterly reports showing the mass mail generated, posted to Outbox, no. of messages sent etc.
The Candidate Mass Mail Reports sub-category contains reports for different periods showing the mass mail generated for updated resume requests and birthday greetings.
The Contact Mass Mail Reports sub-category contains reports for different periods showing the mass mail generated for birthday greetings to contacts.
Full Batch Activity Reports
This sub-category contains batch processing logs to verify whether batches are being generated and sent as per specifications.
Email Message Lists
This sub-category contains views that show details of all messages generated, those pending to be sent and those already sent. Here you can see details of the messages such as Message-Id, Batch-Id, Recipient Name, Date Generated On etc. for each message.
You can filter the list by type i.e. candidate/client, name, date etc.
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