Knowledge Base

Install and Uninstall

• Setting up a New Talenture RS User Machine

New Database Configuration

• Setting Up a New Talenture RS Database

Product Plans and Licenses

• Differences Between Talenture RS Placement and Talenture IH Internal Hiring
• Differences Between Different Editions of Talenture RS

Import Recruitment Data

• Migrating Recruiting Data from Other ATS and Recruiting Products
• Preparing Resume Data from Non-Microsoft Outlook Email Clients
• Performing Bulk Import of Resumes into Talenture RS
• Preparing Resume Data from Email in Microsoft Outlook

Candidate Database

• Adding and Using Resume Sources
• Understanding the Added/Refreshed Candidates View
• Data Handling for Candidate Leads and Candidates
• Candidate Contact Information Validation and its Benefits
• Duplicacy Resolution Options in Talenture RS
• Using Incomplete Profiles from Social and Job Board Sites

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Google Chrome Extension

• How to Configure and do Sourcing from a New Job Board or Social Site
• Problem: Resume Transfer from Job Boards is getting stuck
• Cleaning up the PSAN Chrome Addin Download List

Microsoft Outlook Addin

• How to Setup and Configure PSAN Outlook Addin
• How to Un-install PSAN Outlook Addin
• Re-registering Outlook Addin
• Problem: Error comes up in Outlook after installing Outlook Addin
• Problem: Outlook Addin causes MS Outlook to not start properly
• Problem: Outlook Addin not does not work/is not visible in Microsoft Outlook

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Candidate Search

• Advanced Use of Parameters in Candidate Search
• How to Use Product Smart Suggest in Candidate Search Keyword Box
• Candidate Search Tool Does Not Open
• Problem: Candidate Search using text based conditions does not show all matching candidates

Business Relationships

• Understanding Lead and Current Status for Business Relationships
• Vendor Relationships in Talenture RS

Jobs

• How to Configure Talenture RS for Executive Search Process
• Job Approvals in Talenture RS
• Sharing Work Among Recruiters

Tasks and Notifications

• Types of Notifications in Talenture RS
• Tasks and Follow up tasks

My Work

• Effective Use of Notes and Files

Team Management

• Examples and Guidelines for Structuring Teams in Talenture RS
• Setting up Reporting in Talenture RS

Email Accounts

• Understanding and Use of System Provided and User Provided Email Accounts
• How to Enable Option to Send Copies of Sent Mails to Own Email-id

Email Templates

• Configuring Templates for Recruiting Action Communication

Communication History

• Tracking Incoming Email Communication in Talenture RS

Mass Mail

• Problem: My Mass Mail is not going

Invoicing

• Using and Modifying Invoicing Templates

Revenue Tracking

• Commission Rules, Revenue Tracking and Revenue Targets in Talenture RS
• Commission Rules, Revenue Tracking and Invoicing in Talenture RS

User Interface

• Problem: Talenture RS Main Application User Interface not behaving as expected
• Problem: Clicking on PSAN login shows same page/fetching data
• How to Clear History of Chrome Browser

Administrative

• Importance of Database and User Time Zone
• How to Use Background Candidate Resume File Export Feature
• Archival of Recruiting Work and its Usage

Common Solutions

• Problem: How to Verify if the Google Chrome Browser is Fully Updated?
• Problem: Launching the Browser Shows Talenture RS Tab in a Stuck State
• How to Upgrade to Latest Version of Chrome Browser
• Forwarding Email from Multiple Email Accounts to Outlook Addin
• Re-activating the PSAN Outlook Addin
• Do’s & Don’ts for ResumeInbox Usage

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